Accessibility statement

Buckinghamshire Council is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. This statement applies to the propertylicensing.chilternandsouthbucks.gov.uk microsite.

This website should allow any user to:

  • Zoom in up to 200% without the text spilling off the page
  • Website text is as simple as possible to understand

For information on how you can adjust your browser settings or use assistive technology to help you use our website, visit AbilityNet.

Browser information

Wherever possible, we would recommend upgrading your browser to the latest version number to take full advantage of this site.

This site works with:

  • IE: 9, 10, 11 and Edge
  • Firefox: 13.x
  • Safari: 5.x
  • Chrome: 19.x

How accessible this website is

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. However, we are constantly working to improve both our compliance and the experience of our users.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email equalities@buckinghamshire.gov.uk.

We'll consider your request and get back to you within 20 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: webcontent@buckinghamshire.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Services (EASS).

Technical information about this websites accessibility

Buckinghamshire Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following issues:

Non-compliance with the accessibility regulations

Colour contrast (1.4.3)

The colour contrast used on some of our form labels is insufficient.

Non-semantic HTML (1.3.1)

The <u> tag> is used to format text on some of our webpages.

Content not included in landmarks. (1.3.1)

WAI-ARIA attributes used on many of our webpages do not include all of the relevant page content.

Non-descriptive link text (2.4.4)

Some of our link text is too generic for users of assistive technologies.

Links identified only by colour (1.4.1)

Some links are identified only by colour and do not have a contrast of 3:1 with surrounding text.

Buttons are not marked up semantically (3.2.2)

Many of the buttons on this website are marked up with <div> elements rather than HTML <button> elements. Meaning they may not be announced to users of assistive technologies.

Image link without text alternative (2.4.4)

The image used in our header does not have an alt attribute, meaning that users of assistive technologies may not be able to perceive it properly.

Disproportionate Burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

Web content that is not subject to the standards referenced in this policy statement include:

  1. content that is archived.
  2. content on intranets and extranets published before 23/09/2019
  3. non-HTML Documentation (PDFs, Microsoft Office files) that were published before 23/09/2018.
  4. non-HTML Documentation (PDFs, Microsoft Office files) that are not essential to the services Buckinghamshire Council
  5. live Audio and Video
  6. pre-recorded Audio and Video published before 23/09/2020
  7. online maps and mapping services
  8. third Party Content that is not under direct control of Buckinghamshire Council or main website provider – Google Translate, Social Media links

What are we doing to improve accessibility?

Buckinghamshire Council are fully committed to meeting all the accessibility criteria specified in the regulatory provisions. We will continue to work with our website providers to identify the timescales needed to fix all the identified accessibility issues and provide an update with any progress made.

We will be upgrading the platform that this site is built on to Verso version 3.8.2, users will be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

This website will then be compliant.

Buckinghamshire Council will make continuous assessments of this website’s content and update this statement when issues have been resolved.

Preparation of this accessibility statement

This statement was prepared on 8 March 2021. This policy was last reviewed on 11 March 2021.